From Citizens Wiki
Having a problem with Citizens? See Frequently Asked Questions, or visit us on Discord in channel #citizens.
If you need to ask for help, be prepared to post your Logs.
Alternatively, if you are having problems with a specific part of Citizens, check out the appropriate page as each page has a dedicated FAQ.
We are currently seeing an overload of support questions on the issues page, so before posting, please check all avenues of currently established support.